Phone: 1-734-421-6333
Fax: 1-734-421-9954



Do you take my insurance?

A list of the insurance plans that we participate with can be accessed by selecting the "Insurance" link here on our website. Please call us to determine if an insurance plan not listed is one that we can bill.

Why do you need to see my insurance card?

Your insurance card provides an incredible amount of information needed for billing purposes; such as your membership number, effective date, group number, billing address, type of plan, co-pay amounts and often much more. Once we have the information in our system, we need to review your insurance card in subsequent visits to ensure that our information is current and verify that there have been no changes in your insurance plan. This prevents a lot of billing confusion, and limits the chances that we send you a bill because of incorrect insurance information.

Will my insurance pay for the whole visit?

It is vital for you to understand exactly what your health care insurance policy will provide. You are responsible to pay any required co-pays and deductibles. Your insurance company dictates whether you should be billed for any unpaid balances. Not all health care plans offer the same benefits. There may be services that are not covered because the insurance company may consider them routine, preventive or unnecessary. Even within the same insurance company, the plans differ depending on the contract your employer negotiated. Providing quality care is our primary concern, and we are more than willing to provide that care within your insurance contract guidelines. However, as those guidelines differ from one policy to another, it is your responsibility to know your coverage based on your insurance plan.

Can I have my co-pay billed?

Like most medical practices, we require that you pay your co-pay at the time of your appointment. It is also the expectation, and often the requirement of your insurance company to do so at the time of service. The purpose of the co-pay is to off-set the cost of your insurance premiums. Medical practices have contracted agreements with insurance companies to submit claims directly to them for the convenience of the patient with the understanding that they would not bear the additional cost of billing patients for the co-pay amount. Please do not expect or ask us to "bill" you since the cost of sending a statement is often as much as the actual co-pay amount.

Why do I have to wait so long for a physical with a doctor?

We must maintain a balance of the variety of appointments necessary to meet the health care needs of our patients. Completing a physical exam requires a larger portion of time than many other appointment types; this time extends beyond the time allotted for the exam itself. This additional time is necessary for review, evaluation and documentation of the physical exam and related testing. Each visit to a primary care setting can have its own complexities and making a variety of appointment types available each day is one of the ways to ensure we provide each patient with the attention that they need during their appointment. Scheduling too many physicals in one day can overload the physician and make it difficult to stay on schedule, resulting in extended wait time for the patient.

Will I be charged for a missed appointment?

A missed appointment is defined as a patient's failure to cancel a scheduled appointment at least 24 hours in advance, or a minimum of 4 hours notice to cancel same day appointments. Each Physicians practice sets its own policy in this area, ranging from not charging for missed appointments, to not charging for the 1st missed appointment, to charging for each appointment missed. It's important to remember that when an appointment is missed, that time slot could have been used to serve another patient. To avoid possible confusion, offices that charge patients for missed appointments have signs clearly stating their policy in patient waiting areas.

If I need to be hospitalized, who will coordinate my care?

Our Physicians usually see the patients in the participating hospitals to which you are admitted. If you are admitted to the hospital, the hospital will always provide the list patient admitted and the the doctor will coordinate your care.

Which hospital does the physicians see patients?

Our physicians go to all the hospitals around but preferably Garden City Hospital, Oakwood Annapolis hospital and St. John's Hospital. The advantage with our clinic is that the physicians will follow up the patients in the hospital too so that there is continuity of care for the patient.

Do you currently accept New Patients?

Yes. We currently accept new patients.

Do you see Children at your clinic?

No. Not at this time.

How should I prepare for my first office visit?

At your first office visit, you will be asked to provide information about your medical history. To help us help you, please have the following available at your initial appointment:

  • A list of your major health problems and the dates of all surgeries and hospitalizations
  • Prescription bottles for all medications you are currently taking
  • A list of hospitals and/or physician offices have copies of your medical recordsImmunization records, if the new patient is a childYour current health insurance card

    Please arrive a half hour before your scheduled appointment time to allow time to complete new patient paperwork.